General Terms and Conditions

Welcome to the Yukai Matcha website. By accessing or using this site, you agree to comply with and be bound by these Terms and Conditions ("Terms"). The terms "we," "us," and "our" refer to Yukai Matcha. These Terms outline your rights, responsibilities, and obligations as a user of our website and services. Please read these Terms carefully before using our site or services. If you do not agree with any part of these Terms, we ask that you refrain from using our website and services.

Engagement with Our Services

By visiting our website or making a purchase, you engage in our services ("Service") and agree to abide by these Terms. These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and content contributors. In some cases, additional policies, guidelines, or rules may apply, and by continuing to use our services, you agree to comply with them as well.

Your use of our website is conditional upon your acceptance of and compliance with these Terms. If you do not agree with any part of these Terms, you must not use our site. Your continued use of the website or services constitutes your acceptance of these Terms, and these Terms may be considered an offer upon your first use of the site.

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Changes will be posted on this page, and it is your responsibility to review these Terms periodically. Your continued use of the site after changes have been made constitutes acceptance of those updates.

Online Store Terms

When you use our online store, you confirm that you are at least the legal age of majority in your jurisdiction or that you have obtained the consent of a legal guardian if you are a minor. You agree that you will not use our products for any illegal or unauthorized purposes and that you will comply with all applicable laws, including copyright laws.

Transmission of harmful code such as viruses, malware, or worms is strictly prohibited. Any violation of these Terms, including illegal or harmful use of our products, will result in immediate termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone at any time, for any reason. While we strive to maintain a secure and reliable online store, you understand that data (other than payment information) may be transmitted unencrypted over various networks. Please note that credit card information is always encrypted during transmission to ensure your security.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without express written permission. The headings used in these Terms are for convenience and do not affect the interpretation of these Terms.

Accuracy and Timeliness of Information

While we strive to provide accurate and current information on our website, we cannot guarantee that all content is 100% accurate, complete, or up-to-date. The information on the site is intended for general informational purposes and should not be relied upon as the sole basis for making decisions. If you choose to rely on any of the content on our site, you do so at your own risk.

Certain historical data may be available for reference, but this information may no longer be current. We are not obligated to update any content on the site, though we reserve the right to do so at our discretion. It is your responsibility to monitor any updates or changes to the site.

Service Modifications and Pricing Changes

The prices for products listed on our site are subject to change without notice. In addition, we may modify or discontinue any product or service, or any part thereof, at any time, without prior notice. We will not be liable to you or any third party for any price changes, service modifications, or discontinuations.

Products and Services

Certain products and services may be exclusively available through our website and may have limited availability. These products are subject to our Return Policy, and any offers made for products or services on the site are void where prohibited by law.

While we make every effort to display accurate product images and descriptions, we cannot guarantee that your monitor’s display will be an exact representation of the product’s color, texture, or appearance. We also reserve the right to limit product sales to specific persons, regions, or jurisdictions at our sole discretion.

We do not guarantee that the quality of any products, services, or other materials you purchase will meet your expectations, nor do we guarantee that any errors in the service will be corrected.

Order Processing and Account Information

We reserve the right to refuse or cancel any order you place with us. This may include limiting or canceling quantities purchased per person, household, or order, including orders placed under the same customer account, credit card, or shipping/billing address. If we cancel or change an order, we will attempt to notify you by contacting the email address or phone number you provided at the time of purchase.

You agree to provide current, accurate, and complete information for all orders placed on our site. It is your responsibility to keep your account information, including email addresses, credit card numbers, and expiration dates, up-to-date to ensure we can complete your transactions and contact you as necessary.

Please refer to our Return Policy for more details on returns and exchanges.

Access to Optional Tools

From time to time, we may offer you access to third-party tools or services. You acknowledge and agree that we provide access to these tools "as is" and "as available," without any warranties or representations of any kind. We do not endorse or have any responsibility for third-party tools, and we are not liable for any issues that may arise from your use of these tools.

Limitation of Liability

To the fullest extent permitted by law, Yukai Matcha shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. This includes, but is not limited to, damages caused by errors, interruptions, delays, defects, viruses, or any other issues with the website or services.

In the event of any dispute related to these Terms or your use of our services, your sole remedy shall be to stop using the website or services.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Yukai Matcha operates. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located within that jurisdiction.

Final Acknowledgment

By using the Yukai Matcha website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you have any questions, concerns, or need clarification on any part of these Terms, please contact us before using the site.

We value your feedback and are committed to providing excellent products and services.

 

Thank you for choosing Yukai Matcha!